You move me free#

We are very dissatisfied with this mover. I did not agree to this as I felt it important for people to know how this mover operates. As for missing and broken items, this movers final response was to ask me to sign a document saying that they would assist in the remainder of damages if I removed my review and never reposted it. He did a terrific job and left saying that this mover hired him a lot. Then, they went silent until my pestering caused them to send someone to repair the wood furniture. In claiming damage, I submitted several pictures, and without apologising, their response was for me to approach my insurer. I paid extra to get another mover to move it.

This mover also claimed to be able to move pianos, but none of the five movers who brought the piano had ever moved a piano before and didnt have the confidence to move it, so it stayed on the main floor where it was NOT supposed to go. Some boxed items were broken too - wine glasses and a porcelain jar. Some items had scrapes along whole edges as though they sat on the floor of the truck without padding of any sort. Eventually, my wife and I joined in the packing.Īt the destination and over the next few days, we encountered scratches and scrapes and dents on almost all pieces of wood and leather furniture - furniture that had survived perfectly after six earlier moves. The next day was the move and no packers showed up - the movers were left to resume the packing - some of whom had never packed and needed to be taught how - while some things were not packed at all. Then, they ran out of boxes and, instead of getting more boxes, simply stopped for the day thinking theyd arrive the next day to resume (earlier, another packer, when running out of boxes, went out and got more boxes). Another box was found to contain many glass bottles without any paper or individual wrapping - i.e., glass knocking onto glass - somehow, it made it to the destination intact. Their packing was very deficient and their moving reckless as demonstrated by the many scratches on furniture that survived earlier moves.įirstly, to pack, only two people showed up with confidence that quickly waned when a third and then a fourth showed up, although the third was not a packer as I found him simply dumping the contents of bathroom drawers into a box. I cannot recommend this moving company, and I would never use them again. Save your money and the items you want moved and hire someone else. We will get back to you shortly, regarding next steps. Her email reply after receiving the photos, 'Thank you for sending these Kimiko. I haven't heard from Josh since that call.Ĭommunicating with Belle S, a customer service assistant, proved equally useless as she never responded to my follow-up emails after sending photos of the damage as requested. I spoke to Josh, a manager, after the damage was discovered, and was assured that 'we'll have one of our guys go over to fix the damage today or tomorrow'.

The cabinets toppled over during the short drive and the metal handle that releases the open/locking mechanism broke making the cabinet useless. On your moving day, we work hard to make things simple and stress-free for you.I made the mistake of hiring You Move Me Toronto to move 2 Restoration Hardware cabinets a total of 4.6km.Īfter laughing that I'd hired such a large truck to move only 2 cabinets, the 3 movers packed the cabinets upright instead of flat in the truck. We can pack, unpack and provide a wrinkle-free wardrobe service.Our friendly, uniformed movers are professional, experienced and efficient.We communicate with you throughout the entire moving process.

You move me free#

We provide free estimates and up-front, transparent rates.

Here’s just a few of the things that make us unique: I stated that both charges invoice 1 and invoice 2 are to go to a specific credit card, and I provided the credit card number. I believe cash and cheque are also options. In fact we aim to deliver a fresh new approach to the typical moving experience. You Move Me cannot accept e-transfers leaving only credit card as the preferred option. At You Move Me, we’re devoted to delivering a moving experience our customers will love because we understand that moving can be stressful. Our Vancouver movers can do everything from plan, pack and prepare your next move. We’re used to folks saying that we’re different than other local movers. Living in Vancouver is a fantastic experience and You Move Me is ready to make this Your Best Move Ever!

It has a diverse, metropolitan area, yet you’re always close to nature. Vancouver life is special because of its setting, surrounded by the sea and the mountains. Our movers want to take the stress out of move day! You Move Me Vancouver is locally owned and operated.